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R&S Fence and Railing Supply Privacy Policy 

Effective Date: 7/22/2025
Last Updated: 7/22/2025

Your Privacy Matters 

​At R&S Fence and Railing Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and SMS communications. By using our services, you agree to the terms described below.

Text Messaging (SMS) Terms of Use

Customers who opt in may receive text messages from R&S Fence and Railing Supply related:

  • Installation scheduling and updates

  • Service appointment reminders

  • Follow-ups regarding completed work 

To opt in:

You must be a customer of R&S Fence and opt in through our website, in person, over the phone or by other consent-based methods. One opted in, you will begin receiving relevant service-related messages. 

For help or information:

To opt out:

Reply STOP to any message to unsubscribe. You will receive a final confirmation message, and no further messages will be sent. To resume messages, text START.
Standard message and data rates may apply. Message frequency may vary based on appointment activity and scheduling needs.

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Delivery of messages may be affected by your phone’s location, network coverage, and wireless carrier conditions. R&S Fence does not guarantee message delivery and is not responsible for delayed or undelivered messages.

 

We will not share your SMS consent with third parties for unrelated marketing purposes. We may use service providers (like our messaging platform or wireless carriers) to deliver messages on our behalf.

What Information We Collect 

We may collect the following information from you:

  • Name

  • Phone Number

  • Email Address

  • Address

  • Service details (installation type, date preferences, etc.)

How We Use Your Information

We use your information to:

  • Send SMS reminders for installation, service updates, and appointment confirmations.

  • Respond to customer inquiries or service-related questions,

  • Improve customer service and scheduling accuracy.

  • Comply with legal obligations

Non-Personal Information​

We may collect anonymized data such as browser type, device ID, IP address, and usage data through cookies or website analytics too

We do not use your phone number for marketing or promotional messages without separate consent.  

How We Collect Consent for SMS

By providing your phone number through our website, over the phone, or in person and checking the consent box. You agree to receive non-promotional text messages related to your service or installation. 

Message and data rates may apply.

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You can opt out at any time by replying STOP to any messages.

How to Opt Out

You can stop receiving text messages from us by:

  • Replying STOP to an SMS

  • Calling us directly at 717- 502- 0942

  • Emailing us at info@randsfence.com 

How We Protect Your Information 

We use standard security measures to protect your personal data. Access is limited to staff who need it to provide services. Data is not shared or sold to third parties for marketing. 

Third-Party Services

Our site may use third-party tools ( e.g., Wix Forms, Google Analytics) to enhance performance. These providers may collect limited anonymized data to support functionality. 

Your Right 

You have the right to:

  • Request a copy of your personal data

  • Correct or delete your data

  • Withdraw consent at any time

To make a request, contact us at infor@randsfence.com​

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this with a new effective date. Please review it periodically. 

Contact Us 

If you have questions about this policy or your data, contact us at:

R&S Fence and Railing Supply 

940 York Rd

Dillsburg, PA 17019

717-502-0942

Email: Infor@randsfence.com

Website: www.randsfence.com

R&S Fence and Railing Supply Terms and Conditions

SMS Terms and Conditions

Program Name: R&S Fence and Railing Supply Text Notifications 

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By opting into R&S Fence and Railing Supply's SMS Program, you agree to receive text messages from us related to your fencing service, including:

  • Installation updates

  • Appointment reminders

  • Service confirmations

  • Follow-up messages after completions 

These Messages are not promotional and are only sent to provide you with relevant service information.​

Product Descriptions

This SMS program provides updates and reminders related to fence installation and service appointments for existing or potential customers of R&S Fence and Railing Supply. 

Message Frequency

Message frequency may vary depending on your service schedule and interactions with our team.

Customer Care Contact

For questions or help, you can:

To opt Out:

you can opt out at any time by replying:

  • STOP to stop receiving messages

  • You will receive a one time confirmation of your opt-out. To resume, text START

Message and Data Rates

Message and data rates may apply, depending on your wireless carrier plan. Carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Your information will not be shared or sold for marketing purposes. For more details, view our full Privacy Policy.

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